Privacy Policy

KorFab (“we”, “us”, or “our”) operates korfab.us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. This policy applies to visitors and to anyone who submits information through our forms.

Information You Provide

You may choose to provide information when you contact us, request a quote, or start a project inquiry. The types of information you may voluntarily provide include:

• Your name
• Company name
• Email address
• Phone number
• Project information, such as the type of project, timeline, location, material, finish, quantity, or dimensions
• Uploaded files, such as drawings, sketches, photos, CAD files, or specifications, when our forms support file uploads
• Any details you include in a message or notes field

Providing this information is optional, but some fields are required to submit a form or receive a response.

Information Collected Automatically

When you visit korfab.us, we and our service providers may automatically collect certain technical information, including:

• Browser type and version
• Device type and characteristics
• IP address
• Pages you visit and how you navigate the site
• Referral source, meaning how you arrived at the site
• Approximate location based on IP
• Time and date of your visit

This information helps us understand how the website is used and improve its performance.

Cookies and Similar Technologies

We use cookies and similar technologies, such as local storage and tracking pixels, to operate the site, remember preferences, measure traffic, and understand how visitors interact with our content. You can control or delete cookies through your browser settings. Disabling cookies may affect how the site functions.

Analytics and Advertising Measurement

We use analytics and advertising measurement tools to understand website performance and the effectiveness of our marketing. These tools include Google Tag Manager, Google Analytics, and Google Ads. These services may collect information such as IP address, device information, and browsing activity to provide reporting on site usage and ad performance. We do not control how these third parties use this information, and their use is subject to their own privacy policies.

How We Use Information

We may use the information we collect to:

• Respond to your inquiries and requests
• Prepare, discuss, and quote fabrication projects
• Provide information you request, such as guides or specifications
• Communicate with you about projects, quotes, and services
• Provide customer service and support
• Improve the website, its content, and its usability
• Measure and analyze website traffic and marketing performance
• Maintain security and help prevent fraud
• Carry out normal business operations

Service Providers

We use trusted service providers to operate the website and support our business. These providers may process information on our behalf for purposes such as:

• Website hosting
• Analytics and tracking
• Customer relationship management, or CRM
• Email and form processing
• Advertising measurement
• Business software and operations

Our CRM and lead processing are handled through HubSpot. Analytics and advertising measurement are handled through Google Tag Manager, Google Analytics, and Google Ads.

Your Choices

You can choose not to provide information through our forms. You can also adjust cookie settings in your browser. If you have questions about information you have submitted, you can contact us using the details below.

We Do Not Sell Your Information

KorFab does not sell personal information in the ordinary sense of selling customer lists for money. We share information with service providers only as needed to operate the website and our business, as described in this policy.

Data Security

We take reasonable steps to protect information using administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep information only as long as needed for the purposes described in this policy or as required by law, then delete or anonymize it.

Links to External Websites

Our website may link to third-party websites we do not control. We are not responsible for the privacy practices or content of those sites. Review the privacy policy of any third-party site you visit.

Children’s Privacy

Our website is intended for businesses and professionals interested in metal fabrication. We do not knowingly collect information from children. If you believe a child has provided information, contact us and we will take steps to delete it.

Privacy Rights

Depending on where you live, you may have rights to access, correct, or delete personal information about you that we hold. To exercise any applicable rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on korfab.us.

Contact

If you have questions about this Privacy Policy or how we handle information, contact us:

KorFab
23724 N Central Ave, Phoenix, AZ 85024
Phone: (602) 309-2009
Email: sales@korfab.us